Clerk.dev Pros and Cons | User Likes & Dislikes - G2

Users love the **easy-to-use login components** from Clerk.dev, simplifying the creation of best-practice login pages. (1 mentions) Users emphasize the **poor customer support** of Clerk.dev, often waiting days for assistance when issues arise. (1 mentions) ### Top Pros or Advantages of Clerk.dev ... What do you like about Clerk.dev? … ### Top Cons or Disadvantages of Clerk.dev ##### 1. Poor Customer Support Users emphasize the **poor customer support** of Clerk.dev, often waiting days for assistance when issues arise. See Related User Reviews JG Joe G. Mid-Market (51-1000 emp.) 1.0/5 "Worst customer support model I've ever seen" What do you dislike about Clerk.dev? You had better hope nothing goes wrong with your implementation because you won't hear from their support for days. Sponsored You’re seeing this ad based on the product’s relevance to this page. ... What do you dislike about Clerk.dev? I think that user roles and permissions can often become more complicated, and typically they're at the application level in the specific domain of your product. Clerk does provide some capabilities around this, but I'd love to see that go deeper. We also like to see the existing integration with billing, which is great, to be more mature than it is right now. Review collected by and hosted on G2.com. … ... What do you dislike about Clerk.dev? • Pricing at Scale
While the free tier is generous (10,000 monthly active users and 100 organizations), costs increase significantly at higher volumes or if advanced features are needed. … • Customizability Limitations
While UI components are customizable, achieving deep design integration sometimes requires additional work, especially for highly bespoke user experiences. Review collected by and hosted on G2.com. Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. ... Clerk service availability has been poor, they took way more time to role our the features that was promised to us when we adopted the solution. Their customer service support is also lacking while service and features continue to be inconsistent and flaky. Review collected by and hosted on G2.com.