The State of Salesforce DevOps Report 2025

The trend of focusing on release quality over quantity continues from last year — this emphasis is particularly prominent in large development teams. It’s worth noting that many of the hurdles that can discourage teams from adopting DevOps are precisely the challenges that DevOps will address. Lack of capacity prevents teams from implementing DevOps, though DevOps would help them keep pace with workload once implemented. Security and compliance concerns hold up DevOps implementations designed to enhance security practices and ensure compliance. Leaders who recognize this dynamic will prioritize their DevOps investments. Another obvious matchup is between budget constraints and expectations that DevOps will help secure Salesforce ROI. But in this case, budget is the most common challenge for DevOps adoption, while Salesforce ROI is the least likely reason to adopt DevOps. The business impact of Salesforce DevOps is covered later in this report. ... Observability is an integral part of the DevOps lifecycle, widely adopted on other platforms. But for 49% of Salesforce teams, observability is off the radar. The lack of observability is principally felt by end users, not development teams: 74% of the teams that don’t have observability tools most often learn about issues from end users. And without observability tools, it’s difficult for teams to assess how many bugs and errors aren’t reported or discovered at all. … ### Larger enterprises face different hurdles for AI adoption The rate of AI adoption is consistent across organizations of all sizes. But the hindrances to AI adoption are different. In organizations with fewer than 500 employees, the most common hindrance is cost (21%). In large enterprises with more than 10,000 employees, only 13% report cost as the main hindrance. Compliance (27%) and security (25%) combine to become by far the most significant hindrances.