Figma - Brandon Ngo

For the most part, it was difficult finding negative reviews because of the company's dedication to creating a product that accounts for so many different pain points. Virtually everyone feels positively towards the design tool, and the majority of negative reviews were critical on development (e.g. too performance heavy, no offline use, load time). People just love Figma. … As a result, the Drafts page and Figma as a whole eventually turn into an aggregated collection of files that have no relation to each other at all. In designing a collaborative environment for teams and also to stay on track with business goals, Figma had overlooked personal users when they developed the file browser. In order to consolidate files, all individuals must utilize Teams, … From these insights, I was able to assess the scope of the main issue at hand: Figma's organization system was designed for teams and fails to account for standalone users, lacking essential file management features. From the UX audit and user feedback, it's evident that there's a pressing issue with the lack of segmentation features. By consolidating the structure of Recently Viewed and Drafts into one along with a dynamic search bar that is globally and locally adapted to all pages, the overall discoverability of files is improved and file management becomes much more swift, simple, and segmented.