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Bad UX Exposed: A Comprehensive Guide to Avoiding Pitfalls - IxDF
Excerpt
### 5. Looker Studio #### UX Problem The main issue lies in the overwhelming amount of information. Numerous directions, annotations, and a 6-step tour all fight for the user's attention. The already easy-to-use design, with a clear navigation bar and side panel, makes the extensive tutorial redundant. This confuses the user. They might be unsure where to start, proceed, or focus their attention. … ### 9. Annoying CAPTCHA #### UX Problem The issue arises when Captcha is poorly configured, treating each new visitor as a potential bot. This leads to users being forced to solve complex and often hard-to-decipher puzzles before accessing the site's content. Captcha’s excessively lengthy or malfunctioning codes intensify the problem, causing undue user frustration. Captchas also become very challenging for older users and those with (even minor) vision issues.
Related Pain Points
Overlooked accessibility requirements excluding disabled users
6Developers fail to implement accessibility features like screen readers, voice commands, and high-contrast text, excluding people with disabilities from using the app. This is not just a nice-to-have but a critical requirement for inclusive design.
Overwhelming onboarding and redundant tutorials confuse users
4Tools like Looker Studio provide extensive multi-step tours and annotations that fight for user attention, even when the core interface is already intuitive. Users become confused about where to start or focus their efforts despite having clear navigation.