discourse.ubuntu.com
The expectation GAP - ubuntu goal and ubuntu today
Excerpt
Ive been in and out of this forum… because i was trying to find out why ubuntu feels so… unstable, unreliable and a pain to use (only tried ubuntu24 so far). ... I can most of the time assume correctly why something in linux is not working. I do it often. The difference is - I do it often because the issues I’m confronted with 95% have to do with my individualization of the OS. My first issue with ubuntu was during the 2nd step of the installer when I clicked the vision impaired magnifying glass. The magnetization aid messed up the scale of the UI so much - it was impossible to revert exit or continue and forced me to reboot. Many issues small and big followed. with a cleanly installed version 24 … Because what i unexpectedly got was an overcomplicated overly complex, badly documented, anti-intuitive, OS with a hard to use UI and a defensive community behind it. Imo. Users who take their valueable time to give feedback are either: - overwhelmed by the complexity of options to do so and give up because no place seems right - scared of - completely misunderstood … issue 1: why is there no option to give feedback on snap programs where they are obtained? issue 2:is there an alternative without the need to give personal information (phone) He also hints at the obvious … bigger issue imo. … “Ubuntu has a bigger percentage of newbies that probably won’t do the mobile verification” … i would wonder if those users would even try to understand where they ended up and not close github - immediatly. … I switched to ubuntu because i believed that claim still counts - and as experienced user - i restarted the installer 3 times because i was met with bugs and unclarity. after the installation… it was unclear which UI to pick - which store to use - how to create a “dock/taskbar shortcut”. I had to boot sign my nvidia drivers or was forced to disable safe boot instead… My NTFS drives where not recognized and not automatically mounts…
Related Pain Points
Linux installation complexity and poor onboarding UX
6Linux distributions have historically required users to possess detailed technical knowledge before installation, making the process unintuitive and inaccessible for average users and beginners. While improving, installation remains a barrier compared to mainstream operating systems.
Complex and Poorly Documented UI
6Ubuntu's UI is overcomplicated, poorly documented, and anti-intuitive. Users struggle to find basic features like dock shortcuts, and documentation doesn't clearly explain available options.
Hardware driver configuration and compatibility issues
6Linux often lacks pre-installed drivers for hardware components, requiring manual research and installation. This is particularly problematic with proprietary hardware like NVIDIA graphics cards, though support is improving across distributions.
Unclear Feedback Channels and Community Defensiveness
4Users struggle to find where to provide feedback on Snap programs. The feedback mechanism is overwhelming and unclear. Community responses to user concerns are defensive and dismissive.