www.g2.com
Sentry Reviews 2026: Details, Pricing, & Features - G2
Excerpt
What do you dislike about Sentry? One issue I experienced was related to email notifications. After I stopped work with a company and my account was removed from Azure Active Directory, I still received Sentry error notification emails from that organization. Since I could no longer log in through Azure AD, I couldn't unsubscribe from those emails. It would be helpful if users could manage email subscriptions without needing organization login access. Review collected by and hosted on G2.com. … What do you dislike about Sentry? The initial setup and configuration can take some time to get right, especially when fine-tuning alert thresholds to avoid noise. Review collected by and hosted on G2.com. KG Kushal G. SDE-1 Small-Business (50 or fewer emp.) ... … What do you dislike about Sentry? Duplicate Issues: Sometimes slight variations in a stack trace (like different line numbers in different versions) cause Sentry to treat the same bug as two separate issues, leading to duplicate notifications. Review collected by and hosted on G2.com. AA Arpit A. Software Developer Information Technology and Services … What do you dislike about Sentry? I think this is user error, but it's very easy to get a noisy Sentry if not configured correctly. When integration you need mainly uncaught exceptions are logged into sentry, and any important errors, such a specific integration thats key to your app. I try to avoid having captureException calls around, and having a good architecture that makes it so actual exceptions, DB errors, Library Errors, etc, do make it to the top level. Review collected by and hosted on G2.com. … What do you dislike about Sentry? For me, it's sometimes quite a complex product. That's partly because I'm more focused on the frontend than back-end, so sometimes the amount of information is not super easy to grasp. Review collected by and hosted on G2.com. AG Antonis G. Founding Engineer - Senior Frontend Engineer … What do you dislike about Sentry? I think that performance is a pain point for me. It would be really helpful if I could use an API and push my metrics to Sentry. Current predefined metrics are good enough, but I need a few extra. Also, I miss some filters. Review collected by and hosted on G2.com. … What do you dislike about Sentry? Pricing scales up quickly at higher event volumes, documentation can be outdated for advanced configs, and log management lacks depth compared to dedicated logging platforms. Review collected by and hosted on G2.com. MC Matt C. Head of Engineering Small-Business (50 or fewer emp.) … What do you dislike about Sentry? Dashboarding widgets are sometimes a little unclear and limited. Maybe a how-to guide on how to use them all. Like, how come I can't use big number widgets for the issues dataset? Review collected by and hosted on G2.com.
Related Pain Points
Unpredictable volume-based pricing creates budget uncertainty
7Sentry charges per error event, making monthly costs highly variable and difficult to predict. Error spikes from production bugs or incidents can cause surprise bills. The evaluation shows monthly bills ranging from $26 to $67 during testing, with potential for much higher costs during major incidents.
Email subscription management locked behind organization access
6Users who are removed from an organization (e.g., via Azure AD removal) continue receiving Sentry notifications but cannot unsubscribe because they've lost login access to the organization. There is no way to manage email subscriptions independently of organization membership.
Overwhelming UI with scattered functionality confuses new users
5Sentry has grown into a multi-feature platform with many sections (Issues, Performance, Replays, Profiling, Crons, Releases, Alerts, Dashboards, Discover, Settings). New team members consistently report feeling overwhelmed. The UI hasn't kept pace with expanding functionality.
Duplicate issue detection with minor stack trace variations
5Sentry creates separate issues for the same bug when minor variations occur in stack traces (e.g., different line numbers across versions), leading to duplicate notifications and alert noise.
Alert threshold configuration requires extensive tuning to reduce noise
5Initial setup and configuration of Sentry is time-consuming, particularly when fine-tuning alert thresholds to avoid alert fatigue. There is no clear guidance on optimal threshold settings.
Limited custom metrics API and filtering capabilities
5Sentry's predefined metrics are insufficient for advanced use cases. Users cannot push custom metrics via API and are limited by missing filters, requiring workarounds to track domain-specific performance data.
Dashboard widgets have unclear functionality and limited flexibility
3Sentry's dashboard widgets are sometimes unclear in purpose and functionality. Users cannot use certain widget types (e.g., big number widgets) with specific datasets like issues, limiting dashboard customization options.