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What we DON'T like about Resend - Founder Q&A #4
Excerpt
{ts:118} customers as fast fast as possible and that all of our systems still are reliable what about you Leno is there {ts:125} something you don't like yeah man I I would yeah I totally agree with you like I I wish we had way more time to work on {ts:134} like some little things and and overall just like performance improvements you know like moving {ts:141} from 400 milliseconds to 300 milliseconds to 200 milliseconds like really like micro optimize specific end {ts:149} points in in the user Journey uh but I think the thing I I really don't like is that I wish we could serve users more uh {ts:160} we we hear a lot about people that come to us and say oh I love using resent for my transactional emails but I wish I … {ts:235} experience as you were like going and uh like just trying to log in in one of these dashboards you know there's so {ts:242} much friction to get started you you're signing up for the first time you're you want to send your first email and it {ts:250} takes like two days for them to approve your account uh and then things around just {ts:257} the the nature of the system like as you're going through the the landing page and you're reading everything about {ts:264} that product those things don't really resonate at least with me many of them don't you know it's all about contact {ts:271} sales and you know like talk to a sales representative I'm like no no like I just want to play around with this … {ts:302} fits today's technology stack like today people are using things like serverless and they need to be able to send emails {ts:310} in a background job and it needs to be fast it needs to be dynamic and I feel like those are the things that we're {ts:317} missing when we go to to the other players in the market like it's so hard to find information about those things ... {ts:458} you cannot just pass a new class name but he mentioned Twi merge for instance that's when you do have ability to keep {ts:466} adding new class names and they has to figure out the correct way like do this class overwrite this one for instance ... {ts:723} support because we do have components for building the the emails but then the react email package itself is also a CLI {ts:731} that you install in your project and then you have a folder with emails and then you can just build build it locally {ts:738} and you have a preview so it's a super nice developer experience and we actually have some some news around that {ts:743} because we are looking into performance problems that people are having um people are are just saying how maybe the {ts:752} they set up in monor repos for instance is not ideal so how can we actually make sure that people are using react Mayo {ts:759} DLI in as many environments as possible right so on Windows on Linux on Mac OS so we do want to have like a new look A
Related Pain Points
Email delivery performance delays
7Multiple users report significant delays in email delivery, with some confirmation messages taking over a minute to arrive, and general performance degradation in production environments despite Resend's developer-first positioning.
Aspirational support for background job processing in serverless architectures
6Resend does not adequately serve serverless and background job-based email workflows that are common in modern technology stacks. Documentation and tooling for these patterns are unclear or insufficient.
React Email ecosystem limitations on Windows and cross-platform environments
5The React Email CLI tool has suboptimal performance in monorepo setups and cross-platform environments (Windows, Linux, macOS), creating friction for developers not using macOS or traditional project structures.
Account approval friction and slow onboarding for enterprise features
5Resend enforces a 2-day account approval process before developers can send their first email. Additionally, advanced features and white-glove support require contacting sales, creating friction for teams wanting to evaluate the platform independently.